Terms of use

1. About these terms

These terms apply to your use of this website, run by [legal business name], trading as Pawmark, of [registered address] (“we”, “us”). By using the site you agree to them. If you don’t agree, please don’t use it.

You can contact us at [contact email address]. How we handle your personal information is explained in our privacy policy.

2. Our products haven’t launched yet

Pawmark tags are not currently available to buy. Nothing on this site is an offer to sell, and we can’t take orders yet. Details such as tag styles, engraving options, materials, availability and prices may change before launch.

The photographs on this site are illustrative and may not show our final products. Where we say so, they are not images of Pawmark tags.

3. The launch list

Joining the launch list is free and doesn’t commit you to buying anything. It doesn’t reserve a tag or guarantee early access, and we can’t promise a launch date. You can unsubscribe at any time using the link in our emails.

4. The tag preview

The tag preview shows an approximate idea of how a design might look. Colours, shapes, lettering, spacing and the engraved effect of an image may differ from a finished tag, and the preview is not a proof or a promise of how the final product will look.

Any text or image you try in the preview stays in your browser and is not sent to us. When ordering opens, you will need to be sure you have the right to use any text or image you ask us to engrave, and we may decline designs that are unlawful or offensive.

5. Using the site

Please use the site lawfully and fairly. In particular, please don’t:

• try to disrupt, overload or break into the site or the systems behind it;
• use automated tools to scrape or copy it at scale;
• submit false details or use someone else’s email address to join the launch list;
• use the site in any way that breaks the law or harms others.

6. Our content

The design, text, photography, logos and other content on this site belong to us or our licensors and are protected by copyright and other rights. You’re welcome to view the site and share a link to it, but please don’t copy, reproduce or reuse our content without our written permission.

7. Links to other sites

We may link to other websites. We don’t control them and aren’t responsible for their content or how they handle your information.

8. Our responsibility to you

We work to keep the site accurate and available, but we can’t promise it will always be error-free or uninterrupted, and we may change or remove content at any time.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law doesn’t allow us to limit, and it doesn’t affect your legal rights as a consumer. Subject to that, we aren’t responsible for losses that weren’t a reasonably foreseeable result of your use of the site, or for decisions you make based only on information about products that haven’t launched.

9. When you can order

When ordering opens, a separate set of terms of sale will apply to purchases. They will explain how orders work, delivery, returns and refunds, and your legal rights, including how they apply to personalised items. These terms of use will continue to apply to your use of the site.

[Publish your terms of sale before you start taking orders, and link to them here.]

10. Changes to these terms

We may update these terms from time to time, for example when we launch. The date at the top shows when they were last changed, and by continuing to use the site after a change you accept the updated terms.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute. If you live in Scotland or Northern Ireland, you may also bring a claim in the courts where you live.

12. Contact us

Questions about these terms? Email [contact email address].